Webinar: How application integration strengthens your customer focus
6/12/2022
Want to know how to improve customer experiences through digitization? Watch the webinar right now! Within half an hour we will tell you all about the latest IT and Cloud trends and give practical tips to optimize your application landscape in a customer-oriented way.
Staying abreast of the latest trends within an IT landscape that is rapidly changing is no easy task. The corona pandemic has brought many changes within IT as well. One important change is that customer experiences play a prominent role in digital transformations. Customers expect a simple, effective, fast and convenient customer journey in 2022 and beyond.
That digital transformations and customer focus are mutually reinforcing is undeniable
We'll take you through the case of KWF and how its customer focus has been enhanced by integration of the application landscape. We'll also tell you how these improved customer insights allow KWF to respond faster to changes in the marketplace.
After this webinar, you will know all about:
- The latest Cloud and IT trends
- Why customer focus matters within digital transformations
- How to create a more customer-centric collaboration within your IT landscape
- How to create customer insight and opportunities using application integration
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